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Community Guidelines & Safety

SpaceLoud is committed to creating a safe and professional environment for all users.

Community Standards

Be Professional

  • Treat all users with respect
  • Communicate clearly and honestly
  • Be responsive to messages
  • Honor your commitments and deadlines

Be Authentic

  • Use genuine social media accounts
  • Provide accurate information about your reach
  • Create original content for each campaign
  • Don't use fake engagement or bots

Deliver Quality

  • Meet all campaign requirements
  • Follow platform-specific guidelines
  • Deliver work on time
  • Address feedback professionally

Payment Protection

SpaceLoud protects both artists and influencers:

For Artists

  • Payments are held in escrow until work is approved
  • You have 48 hours to review submitted work
  • You can request revisions if work doesn't meet requirements
  • Support team can mediate disputes

For Influencers

  • Payment is guaranteed once work is approved
  • 48-hour auto-approval ensures you get paid
  • 25% platform fee - you receive 75% of the agreed amount
  • Secure payments through Stripe Connect

Prohibited Content

The following is not allowed on SpaceLoud:

  • Hate speech or discrimination
  • Explicit or adult content
  • Misleading or deceptive practices
  • Spam or fake engagement
  • Content that violates intellectual property rights
  • Harassment or threatening behavior

Staying Safe

Only Pay Through SpaceLoud

  • Never pay for services outside the platform
  • All payments should go through SpaceLoud's secure system
  • Report anyone asking for off-platform payments

Protect Your Information

  • Don't share login credentials
  • Be cautious of phishing attempts
  • Use strong, unique passwords

Verify Before Working

  • Check user profiles and reviews
  • Look at past work and ratings
  • Start with smaller projects to build trust

Reporting Issues

If you encounter problems:

  1. Use the Report button on profiles or content
  2. Email us at hello@spaceloud.com
  3. Include screenshots and details

We take all reports seriously and investigate promptly.

Account Violations

Violations of our guidelines may result in:

  • Warning notification
  • Temporary account suspension
  • Permanent account termination

Getting Help

If you have questions about our guidelines or need to report an issue:

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